Website Privacy Policy

What we collect and why

Who we are

BSW Psychiatry LLC provides psychiatric care at our office at 1266 Furnace Brook Pkwy in Quincy, Massachusetts, and by telehealth across Massachusetts. This policy explains how we handle information shared through bswpsychiatry.com and the messages it sends to our office.

Your medical information is also protected by health privacy laws, explained in our Notice of Privacy Practices. Filling out a form on this website does not, by itself, give permission for any use of your medical information beyond what the law allows.

What you share with us

• Appointment requests: your name, email, phone number, whether you are a new or returning patient, in-person or video preference, town, best time to reach you, an optional short note, and your agreement that we may contact you by phone or email about scheduling.
• Provider referrals: clinicians send referrals by fax or email, usually with the patient’s name, date of birth, phone, insurance, reason for referral and recent notes. We handle them as part of that patient’s referral and medical record.
• Printable referral form: when a provider sends us our downloadable referral form, we handle it as part of that patient’s referral and medical record.

Please keep it brief

Our online forms are meant for scheduling, not for clinical details. Please leave out diagnoses, medication lists, medical records and passwords. When records are needed, our team will arrange a secure way to send them.

Sending a request does not confirm an appointment. A member of our team will follow up with you. Our forms are not monitored for emergencies. If you or someone else is in crisis, call or text 988, or call 911.

How we use it

We use what you send to answer your questions, schedule visits, check insurance benefits, review referrals, and keep the website running safely, including blocking spam. Sending a request does not sign you up for marketing messages. We never sell or rent personal information.

How the website works

Where your message goes

Form messages are delivered by email to our office inbox through the website’s built-in WordPress email, using the Contact Form 7 plugin. The forms do not keep a separate copy of your message on the website. Our website is hosted by Hostinger. Companies that help us run the website or our office handle information only as needed to provide their service.

Cookies and technical information

Like most websites, our server processes basic technical details such as your IP address, browser type, the page you visited and the time, to deliver pages, keep the site secure and fix problems. The site also uses page caching to load faster.

We do not currently use Google Analytics, advertising pixels, or other tools that track you for advertising. If that ever changes, we will update this policy first. A pop-up lets you choose whether to allow optional cookies, and you can change your choice anytime with the Cookie Preferences link at the bottom of each page. You can also clear or block cookies in your browser settings.

Maps and outside links

Our Quincy page can show a Google Map, but only after you allow Functional cookies. When the map loads, Google may receive technical information under its own privacy policy. Links to insurance companies or other websites lead to services with their own privacy practices.

Sharing, safety and your choices

When we may share information

We may share information with our team and with service providers who help us respond to you, provide care or run the practice, only as needed and as the law allows. We may also share information when the law requires or permits it. Health information keeps all the protections described in our Notice of Privacy Practices.

Keeping it safe

We use reasonable safeguards to protect the information you share, but no website or email system can promise perfect security. If you have a privacy concern, please let us know. We keep information as long as needed for your care, our records, and legal requirements.

Your choices

You can contact us to ask what you sent us, correct it, change how we contact you, or ask whether something can be deleted. We may need to confirm your identity first. Some records must be kept by law, and we will tell you if that applies. For your rights to see or correct your medical records, see our Notice of Privacy Practices.

Children and teens

We care for children, teens, adults and older adults. A parent or guardian may contact us about a child’s care. Under Massachusetts law, some services for minors carry their own confidentiality rules, so please ask our office if you have questions.

Changes to this policy

If our website practices change, we will update this page and its effective date.

Questions

Al, Director, BSW Psychiatry LLC
1266 Furnace Brook Pkwy, Quincy, MA 02169
Phone: (617) 221-5133
Email: info@bswpsychiatry.com

When you reach out with a privacy question, please describe what you need and how we can reach you, but leave out medical details in that first message.