Frequently Asked Questions

Usually not. A few insurance plans ask for one, and if yours does, we’re happy to help you sort it out.

Absolutely. We see kids, teens and adults. For anyone under 18, a parent or guardian joins the first visit.

Think of them as teammates. Your psychiatric provider helps make sense of what’s going on and whether medication could help. A therapist meets with you regularly to talk things through. Many people do best with both, and we’re glad to work alongside your therapist.

No. Medication is just one option, and nothing happens without your say-so. We’ll lay out the choices and you decide.

Give yourself about an hour so nobody feels rushed. Follow-up visits are usually shorter.

Of course. Lots of people mix and match depending on the week.

It changes week to week, but we work hard to keep waits short. Send a request and we’ll offer you the soonest times we have.

Please do not wait for an appointment. Call or text 988, call 911, or go to your nearest emergency room.